General Motors (GM) has issued a recall involving various vehicle models, with a primary focus on the 2023 GMC Acadia. Affecting over 7,000 vehicles, this recall was prompted by an issue in the transmission system involving an incorrect sun gear installation error during production.
This manufacturing error can cause the driver-side half-shaft to become disengaged from the transmission, resulting in a sudden loss of propulsion power and/or a loss of mechanical park, increasing the risk of a crash or vehicle roll-away. This problem poses a significant risk to drivers, particularly due to the potential danger of sudden power loss, especially at high speeds.
In response to this issue, GMC is implementing extensive measures to rectify the problem. Affected vehicle owners are strongly advised to pay attention to the GMC Acadia recall alert and to promptly take action by having their recalled vehicles inspected and repaired as needed.
Which GMC Acadia Models Are Affected by the Transmission Recall?
According to the safety recall report, approximately 7,840 vehicles, including the 2023 GMC Acadia, 2023 Chevy Blazer, 2023 Chevy Traverse, 2022-2023 Cadillac XT5, and 2023 Cadillac XT6, are estimated to be affected by the transmission issue.
The vehicles involved may contain a dimensionally incorrect sun gear inside the transmission. To prevent serious vehicle malfunctions and ensure safety on the road, affected vehicle owners should follow the instructions provided by the manufacturer regarding the transmission recall.
What Are the Signs of a Bad Transmission in Your GMC Acadia?
After learning about the affected models, it’s crucial to recognize symptoms of transmission trouble in your GMC Acadia. Owners should be on alert for the following signs which may be clear indicators that something isn’t functioning properly within their vehicle’s transmission system.
Signs may include, unusual grinding or clicking noises coming from the front of the vehicle. Drivers may also notice their vehicle struggling to switch gears or experience a delay from when they press the accelerator to when their car speeds up. This hesitation can be frustrating and potentially dangerous if it occurs while driving in traffic.
Another red flag is warning lights popping up on the dashboard, especially the ‘check engine’ light, which could signify potential transmission problems. While warning lights may signal different issues, their appearance when experiencing any of the other symptoms mentioned is likely indicative of a defective transmission.
If these issues sound familiar, they should not be ignored, as they are common signs pointing toward possible transmission malfunctions in your 2023 GMC Acadia. In such a case, your vehicle may be affected and warrants immediate attention.
Is the Transmission Repair Free for GMC Acadia Owners?
If your vehicle has been affected, you won’t have to worry about repair costs; as it falls under warranty service due to the recall. Owners are advised to schedule an appointment or contact their dealership as soon as they receive the recall notice from the manufacturer.
Once you take your Acadia to an authorized dealership, they’ll perform an evaluation, checking for an incorrect transmission sun gear, to determine if your vehicle is affected and requires repairs.
These services, including the sun gear replacement if needed, will be provided free of charge for all recalled vehicles.
What Should You Do If Your Acadia Is Having Transmission Problems?
Act immediately if you suspect your GMC Acadia is having transmission issues. Safe driving could be compromised, so prioritize getting your vehicle checked. Follow the instructions provided by the recall notice you have received. If you haven’t received a notice letter, you can contact a local GM dealership to report the problem and for assistance regarding the recall.
Drivers of the affected models can also contact customer service directly for assistance with the transmission recall, at the following numbers:
- GMC: 1-888-988-7267
- Buick: 1-866-608-8080
- Chevrolet: 1-800-222-1020
- Cadillac: 1-800-458-8006
Having the following details ready when calling can speed up the service process: your vehicle identification number (VIN), current mileage, and any symptoms you’ve noticed.
Take advantage of the 2023 GMC transmission recall by ensuring that repairs related to it are performed on time. Keep all repair documents for future reference, as they may be required for subsequent services or claims.
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