Kia America, Inc. has issued an important recall for certain 2020-2024 Kia Telluride vehicles due to a defect in the power train that could lead to unintended vehicle movement. This Kia Telluride power train recall, identified by the National Highway Traffic Safety Administration (NHTSA) campaign number 24V214000, aims to address a critical issue that affects the safety of the vehicle. Dealer will install updated Electronic Parking Brake (EPB) software and/or will reimburse any prior repair expenses if needed. Importantly, affected vehicle owners should manually engage the emergency parking brake before exiting the vehicle until the recall remedy is performed.
Overview of the Kia Telluride Power Train Recall
On March 20, 2024, Kia America, Inc. announced a recall for 427,407 units of the 2020-2024 Kia Telluride due to a defect that could cause the vehicle to roll away unexpectedly. This recall is crucial for ensuring the safety of Telluride owners and preventing potential accidents and injuries.
All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Kia dealer. Vehicles will have an updated Electronic Parking Brake (EPB) software installed which will automatically engage the EPB. This fixes the defect in Telluride vehicles causing unintended vehicle movement when the gear shifter is in the “P” (Park) position and the engine is turned off, or when the vehicle is stopped in any gear position and the driver’s door opens. If the affected vehicles have damage to the intermediate shaft after the EPB software installation, Kia will replace it.
KIA Telluride Recall: Key Facts & Details
| Key Fact | Details |
|---|---|
| NHTSA Recall ID | 24V214000 |
| Manufacturer | Kia America, Inc. |
| Component | Power Train |
| Potential Number of Units Affected | 427,407 |
| Summary of Issue | The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK. |
| Remedy | Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. |
| Owner Notification Date | May 15, 2024 |
| Kia Customer Service Contact | 1-800-333-4542 |
| NHTSA Hotline | 1-888-327-4236 (TTY 1-800-424-9153) |
| Affected Vehicle Models | 2020-2024 Kia Telluride |
| Production Dates | January 9, 2019 – October 19, 2023 |
| Defect Description | The driveshaft may not be fully engaged due to suspected improper assembly by the supplier and may result in unintended vehicle movement while in Park if the parking brake is not engaged. |
| Safety Risk | Vehicle roll away or unintended movement increases the risk of a crash. |
| Warning Signs | Grinding noise and/or reduced motive power. |
Kia Telluride Recall Defect Details
Description of the Defect
The defect involves the intermediate shaft and right front driveshaft, which may not fully engage due to improper assembly. This partial engagement can damage the intermediate shaft splines over time, potentially causing the vehicle to roll away while in the PARK position if the parking brake is not engaged.
Cause of the Defect
The suspected cause of this defect is improper assembly by the supplier, Mobis Alabama, LLC. The partial engagement of the driveshaft assembly can lead to significant safety risks.
Defect Identification
Owners of affected vehicles may notice a grinding noise or reduced motive power, which are indicators of the defect. It is essential to address these warning signs promptly to prevent further issues.
Safety Risks and Warnings
Description of Safety Risks
The primary safety risk associated with this defect is the potential for unintended vehicle movement, which significantly increases the risk of crashes and injuries. Particularly, this issue is concerning when the vehicle is parked on an incline or in a crowded area.
Owner Warnings
Kia advises owners to manually engage the emergency parking brake before exiting their vehicles until the powertrain recall remedy for the Kia Telluride is performed. This precautionary measure can help prevent unintended roll away incidents.
Affected Vehicle Models
The recall affects all 2020-2024 Kia Telluride models. Notably, Kia estimates that only one percent of the involved vehicles have the defect.
Production Details
The Kia Telluride power train recall affects a total of 427,407 units. Specifically, impacting vehicles produced between January 9, 2019, and October 19, 2023.
Because the manufacturer did not produce the affected vehicles in VIN order, owners need to check with Kia’s Customer Care Center or their local dealer to determine if the recall includes their vehicle.
Remedy and Repair Process
Description of the Remedy
Kia dealers will update the electronic parking brake (EPB) software to automatically engage the parking brake when the gear shifter is in the PARK position and the engine is off, or when the vehicle is stopped in any gear position and the door opens on the drivers side. If the software update reveals damage to the intermediate shaft, Kia will replace the intermediate shaft at no cost to the owner.
Owner Instructions
Owners should manually engage the emergency parking brake until they complete the KIA recall remedy. Additionally, Kia will reimburse owners for any repair expenses incurred due to this defect, in accordance with Kia’s General Reimbursement Plan filed on May 10, 2022.
Correction in Production
To prevent future occurrences, Kia has implemented an additional computer vision inspection process at the supplier to ensure full engagement of the driveshaft assembly for all vehicles manufactured starting October 20, 2023.
Notification and Contact Information
Kia Telluride Recall Notification Schedule
Kia has planned the dealer notification for May 13, 2024, and the owner notification for May 15-17, 2024. Owners will receive detailed instructions via first-class mail.
Contact Information
For more information or assistance, owners can contact Kia customer service at 1-800-333-4542. Additionally, the NHTSA Vehicle Safety Hotline is available at 1-888-327-4236 (TTY 1-800-424-9153), or visit the NHTSA website at .
Additional Information and References
List of Official Resources
- Kia Customer Service
- NHTSA Safety Recall Report 24V214000
- Kia Telluride Recall: Safety Issues and Documentation
Staying updated on KIA Telluride recalls is crucial for maintaining safety. Vehicle owners should regularly check for recall information and complete any necessary repairs promptly.
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