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Jeep Grand Cherokee Suspension Recall (2023 Update)

jeep suspension recall

Jeep has issued a major recall that affects over 331,000 of its Grand Cherokee and Grand Cherokee L SUVs, involving the 2021-2023 model years. This recall addresses an alarming issue with improperly installed suspension components, which may detach from the vehicle while it is in motion, increasing the risk of an accident.

The safety issues associated with this defect urgently call for thorough inspection of all of the affected Jeep Grand Cherokee SUVs. It is crucial for owners to have their recalled vehicles promptly inspected to identify and rectify any problems with the suspension, and ensure vehicle reliability and road safety.

What Are the Specifics of the Jeep Grand Cherokee Suspension Recall?

The 2021- 2023 Jeep Grand Cherokee vehicle models have been recalled due to a potential defect in the vehicles’ suspension system. The main problem stems from a possible detachment of faulty rear coil springs. During certain production windows, these crucial suspension components were not installed correctly.

The models specifically affected by the recall are those without air suspension systems, and include the 2022-2023 Jeep Grand Cherokees produced between May 17, 2021, and May 31, 2023, and the 2021-2023 Grand Cherokee L versions produced between December 05, 2020, and May 31, 2023. Notably, vehicles manufactured after May 31st or those built with an air suspension system are exempt from this issue.

Out of the total 331,401 vehicles involved in this recall, an estimated 13% are likely to have a defective suspension. Up until May 25, 2023, Jeep has identified 2 customer assistance records, 17 warranty claims, and 2 field reports related to this issue. Fortunately, no accidents or injuries associated with the faulty springs have been reported.

As a measure to address this safety issue, inspections are necessary for all recalled Jeep SUVs; to identify and fix any improperly fitted coil springs in their rear suspensions.

Does the Jeep Suspension Issue Affect Vehicle Safety?

Vehicle safety is seriously compromised when the Jeep Grand Cherokee’s suspension is at risk. The concern lies with the faulty rear coil springs that could come loose or completely fall off while driving, a problem that can potentially lead to accidents with severe consequences.

This suspension defect in a vehicle poses a significant safety hazard and can likely provoke a crash since a detached spring can cause a loss of vehicle control or strike others on the road.

Owners should be aware that if a suspension component detaches from their vehicle, it can not only affect the vehicle’s stability; it also increases the chance of debris hitting nearby cars or pedestrians. Additionally, since these components are critical for proper wheel alignment, driving with a broken coil can cause possible damage to the vehicle’s steering and braking systems.

This means that if suddenly a Jeep’s rear end collapses or becomes unstable, it’s not just frightening but also extremely dangerous for the driver, passengers, and anyone around. To avoid any incidents, if your Jeep has been recalled, you should act promptly and responsibly by taking the appropriate measures.

How Can Grand Cherokee Owners Check if Their Vehicle is Affected?

If your vehicle has been recalled, you should have received a recall notice from Jeep; the manufacturer began sending notifications to owners and dealers on July 28, 2023. If you didn’t receive a notice letter but still have concerns about your vehicle, you can always go online to check if your Grand Cherokee is included in the 2023 Jeep suspension recall.

Start by locating your Vehicle Identification Number (VIN) – it’s usually found at the lower left of your car’s windshield or inside the door frame. With this number in hand, visit the National Highway Traffic Safety Administration (NHTSA) website and enter it into the NHTSA recall search tool to see if any issues have been reported.

You can also call Jeep customer service at their toll-free number 800-853-1403. They can verify over the phone whether your specific Grand Cherokee model has been flagged for suspension problems related to this recall. Have information, like your VIN and model year, ready before calling to ensure a smooth process.

2023 jeep grand cherokee recall

What Should Owners Do to Get Their Recalled Jeep Grand Cherokee Fixed?

If your Jeep Grand Cherokee is affected by the suspension recall, take immediate action to ensure your vehicle’s safety and integrity on the road. Owners of the recalled vehicles should have been notified by Jeep and given specific instructions on what to do next.

This recall notice will guide you in setting up an appointment with your nearest dealership, where certified technicians will conduct a thorough inspection of your vehicle’s suspension system.

At the dealership, communicate any specific concerns about your SUV’s performance and make sure they note these on your service record. Keep all documentation related to this repair, including detailed receipts provided post-service.

Remember, as part of this recall, the inspection, and necessary adjustments or replacements of rear coil springs are offered at no cost to you; be sure that no charges are incurred for these services during your visit. Always insist on a full explanation of repairs made and confirm that every aspect covered by the recall has been addressed before leaving the service center.

Still Having Problems With Your Jeep? Contact LemonLawFirm.com Today!

If you’re grappling with ongoing problems with your vehicle, it’s important to recognize that you may have legal options under the Lemon Law. This law is designed to protect consumers who have purchased or leased a defective vehicle. If your vehicle has been in for repairs multiple times for the same issue, you could be entitled to certain remedies.

Our experienced Lemon Law attorneys are here to help! At LemonLawFirm.com, we understand the nuances of these laws and are committed to advocating for your rights. Our goal is to ensure that you receive the compensation you deserve, whether that’s a vehicle replacement, a buyback, or financial reimbursement.

Don’t let a defective vehicle disrupt your life any longer. Reach out to us for a complimentary consultation. We’ll review your case, explain your rights, and guide you through every step of the Lemon Law process. Contact us today to start moving toward a resolution.

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